Returns & Exchanges
At MOEFLAVOR, we want you to feel confident in your look, which is why we offer a 30-day window for returns and exchanges on eligible items in their original, unworn condition. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging with all tags attached, ensuring the product remains in brand-new condition.
- 3.Ship It Back
Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
